The koinim app is NOT the same as the koinim.com website. I wonder if they named it similar to seem more legit. The koinim app and koinimtd.com has no phone number and no email, only the tech support messaging within the app.
I have asked to withdraw and they stopped answering me. My money is still stuck in the application.
The person who got me to do it also is on a different website under a different name from a different province. ( https://mingle2.com/user/view/50376360) He said he was in Toronto but his pictures were from Vancouver.
We talked normally, he made it feel like it was my idea to do the trading then started calling me stupid when I said I wanted out.
The weird thing is, the app seems legit, they have a terms of service and stuff. Parts of it is also in Chinese, so maybe the app is Chinese base?
I have contacted 2 other people who also got scammed.
I wish there was some company to complain to or regulating body but I don't know what or where.