I have written to them umpteen times they will not answer any questions. I have already asked you questions which you have refused to answer not sure why please just tell me is this a scam what do you mean by products are taken in kind? AND IS THIS A BRAND NEW NINJA THAT YOU ARE SENDING ME.
Please tell us why you will not reply to me, you say if I have any questions to just ask but you do not answer .
A very confused Customer
Mrs Duncan
On Mon, 2 Jan 2023 at 07:44, support wrote:
Dear Customer,
Your package has been sent.
Tracking number : LV667628451CN
Link: https://www.17track.net/en
You can check logistics information on the above-mentioned website.
In general, the estimate time-frame of arrival is about 15-20 working days, and please allow some days to update.
Your patience and understanding will be highly appreciated. If you have any questions or concerns, please feel free to contact us.
Best regards
---- Replied Message ----
From Mrs Duncan
Date 12/31/2022 17:48
To support
Subject Re: Your APRE SUNDAY LTD receipt [#1044-8511]
On Sat, 31 Dec 2022 at 09:47, Mrs Duncan wrote:
Sorry what do you mean your products are taken in kind I ordered this and just want to know when this will arrive.
Are you sending me this or is it some kind off scam I will need you to answer me please.
I am a pensioner, I did think this was to good to be true so please refund me my money if you are not going to send what I have paid for.
Where is the product details this is so confusing you offered this ninja at an extremely good price, but you answer me with our products are taken in kind which we do not understand?????
Please reply
Regards
Phyllis
On Wed, 28 Dec 2022 at 04:41, support wrote:
Dear customer,
For the specific information of the product, you can find the product detail page.
Our products are taken in kind.
Please feel free to contact us if you have any questions after receiving the goods.
Have a nice day.
---- Replied Message ----
From Mrs Duncan
Date 12/27/2022 17:05
To support
Subject Re: Your APRE SUNDAY LTD receipt [#1044-8511]
Why are you nor answering my question?
Regards
Mrs Duncan
On Tue, 27 Dec 2022 at 03:29, support wrote:
Dear customer,
Your order has been shipped.
Due to a problem with our system, the tracking number cannot be synchronized to the order system for the time being.
We have registered your information and will contact the warehouse to check for you.
The tracking number will be provided to you within three days.Best regards,
---- Replied Message ----
From Mrs Duncan
Date 12/26/2022 17:58
To support
Subject Re: Your APRE SUNDAY LTD receipt [#1044-8511]
Hi you haven’t answered my email please can you tell me if this is the real Ninja or not if its not please do not send it just refund my money thank you…
Regards
Mrs Duncan
On Mon, 26 Dec 2022 at 05:07, support wrote:
Dear Customer,
Your order is being prepared. We will arrange the shipment within three days.
We will provide you with a tracking number after shipment.
In general, the estimate time-frame of arrival is about 15-20 working day.
Thank you for your understanding and support.
---- Replied Message ----
From Mrs Duncan
Date 12/24/2022 18:31
To APRE SUNDAY LTD
Subject Re: Your APRE SUNDAY LTD receipt [#1044-8511]
HI THERE,
I have just ordered this please can you tell me is this the real Ninja, I cant believe that I would so lucky to get this for this price..and will it work in Bonnie Scotland please, if it wont please cancel…..
Kindest regards
And Merry Christmas and a happy New Year
Phyllis Duncan
On Sat, 24 Dec 2022 at 10:00, APRE SUNDAY LTD wrote:
Receipt from APRE SUNDAY LTD
Receipt #1044-8511
AMOUNT PAID
$39.99
DATE PAID
Dec 24, 2022, 10:00:17 AM
PAYMENT METHOD
Mastercard - 1409
SUMMARY
Order No:8A4S2-D1YKHQ8 $39.99
Amount charged $39.99
If you have any questions, contact us at support@apresundaymall.com or call at +44 7578 045383.
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